TechByDean.com

Streamline Your IT: Google Workspace, Onboarding, Identity.

Expert IT systems setup, seamless user onboarding, robust documentation, and secure identity management for small teams and remote-first businesses. Get your systems running right, fast.

Email Dean for a Free Consultation

How We Help

Google Workspace & Cloud Admin

Efficient setup and ongoing administration of Google Workspace, ensuring your team has the tools and access they need, securely configured.

Seamless Onboarding & Offboarding

Implement smooth, repeatable processes for welcoming new team members and securely offboarding departing ones, minimizing friction and risk.

Internal Documentation & SOPs

Develop clear, actionable Standard Operating Procedures and comprehensive IT documentation, making your systems easy to understand and manage.

Identity & Access Management

Secure your digital assets with expert setup and management of identity tools like Okta and Entra ID, ensuring the right people have the right access.

Quick IT Fix: Tech Triage Call

Need fast, focused IT support without a long-term commitment? Book a 30-minute "Tech Triage" call for $50-75.

Google Workspace Audit

Quick review of your setup for immediate improvements.

Basic Admin Issue Resolution

Solve a specific, common administrative problem.

Mini-Onboarding Checklist

Get a tailored, actionable checklist for a new role.

Book Your Tech Triage Call

✨ Your IT Health Check ✨

Answer a few quick questions to get an immediate, high-level assessment of your IT setup. No jargon, just actionable insights.

1. How are new users provisioned (given access) to Google Workspace and other essential apps?

2. Where do your team members go to find IT how-to guides, SOPs, or troubleshooting steps?

3. How do you manage user access to all your business applications (SaaS apps, internal tools)?

4. When a new employee starts, how long does it typically take to get their computer and essential software fully ready?

IT Jargon Buster

Confused by IT acronyms and technical terms? Get clear, concise, jargon-free explanations relevant to your business.

MFA (Multi-Factor Authentication)

MFA adds an extra layer of security to your logins. Besides your password, you verify your identity using something else, like a code from your phone or a fingerprint. It makes it much harder for unauthorized people to access your accounts, even if they steal your password.

SSO (Single Sign-On)

SSO allows users to log in with one set of credentials (like their Google Workspace login) to access multiple independent software systems. This simplifies access for your team and improves security by reducing the number of passwords they need to remember.

MDM (Mobile Device Management)

MDM software helps businesses manage and secure mobile devices (laptops, phones, tablets) used by employees. It allows for remote configuration, security policy enforcement, app deployment, and data wiping if a device is lost or stolen, ensuring your company data stays safe.

SaaS (Software as a Service)

SaaS is a software delivery model where applications are hosted by a third-party provider and made available to users over the internet. Instead of installing software, you access it via a web browser. Examples include Google Workspace, Slack, Zoom, and Salesforce.

VPN (Virtual Private Network)

A VPN creates a secure, encrypted connection over a less secure network, like the internet. It's used by remote workers to safely access company resources as if they were on the office network, protecting sensitive data from interception.

Engagement Models

Beyond quick fixes, I offer flexible engagement models to fit your business's evolving IT needs.

Project-Based

Ideal for specific IT initiatives like a Google Workspace migration, a new identity system rollout, or comprehensive documentation creation. Clear scope, defined deliverables, and a fixed timeline.

Retainer

For ongoing support and strategic guidance. Secure dedicated monthly hours for proactive system maintenance, regular consultations, and priority support for your team.

Hourly for Larger Tasks

When you need expert assistance for larger, less defined tasks or unexpected IT challenges. Flexible hourly rates for comprehensive troubleshooting, system optimization, or custom solutions.

Ready to discuss which model is right for you?

Schedule a Discovery Call

Systems I Work With

Google Workspace

Efficient email, collaboration, and cloud storage management.

Slack

Optimized team communication and channel organization.

Zoom

Reliable video conferencing setup and management.

Jira

Streamlined project tracking and issue management.

Okta

Centralized identity and access management for all apps.

Entra ID

Secure cloud-based identity and access control.

macOS

Configuration and support for Apple workstations.

Windows

Setup and troubleshooting for Windows environments.

Device Provisioning/MDM Basics

Automated device setup and mobile device management fundamentals.

About TechByDean.com

I'm Dean Torsch, and at TechByDean.com, I help small teams and remote-first businesses cut through the IT noise. My focus is on getting your Google Workspace, user onboarding, internal documentation, and identity tools like Okta and Entra ID running smoothly and documented clearly. No jargon, just practical solutions.

With 17 years in healthcare operations, I know what high-stakes, regulated systems require. Accuracy, structure, and zero tolerance for failure. This background, combined with current IT training, ensures your systems are not just running, but running *right*.

I've built my brand around a clean, actionable checklist system for onboarding, robust SOPs, precise provisioning documents, and ready-to-use support templates. This means fast, reliable support without the overhead of a full-time IT admin, giving ops managers, team leads, and startup founders the peace of mind they need.

IT Systems Support

Frequently Asked Questions

What kind of businesses do you work with?

I primarily partner with small teams and remote-first businesses that need efficient, reliable IT systems without the cost of a full-time IT admin. My focus is on practical solutions for ops managers, team leads, and startup founders.

What is a "Tech Triage" call?

It's a focused 30-minute call designed for quick, actionable IT support. We can audit your Google Workspace, solve a basic admin issue, or create a mini-onboarding checklist for a new role. It's a fast way to get specific problems solved or get a head start on a project.

Do you offer ongoing IT support?

While the Tech Triage call is a one-off service, I do offer ongoing consulting for more comprehensive needs. This includes Google Workspace administration, user lifecycle management, internal documentation, and identity tool support. We can discuss your specific needs during an initial consultation.

How does your healthcare ops background benefit my business?

My 17 years in healthcare operations means I understand the critical importance of accuracy, structure, and reliability in systems. This experience translates directly to building robust IT processes for your business, ensuring zero tolerance for failure and meticulous documentation.

Ready to Streamline Your IT Systems?

Let TechByDean.com handle your technology needs so you can achieve greater productivity and peace of mind.

Email Dean Today